Welcome to Dippin Daisys! Just as we craft our collections—from timeless LITTLE BLACK BIKINI essentials to elegant BRIDAL sets and FAMILY FRIENDLY one-pieces—to make you feel radiant and secure, we’ve designed our shipping and returns process to be equally seamless and transparent. Your satisfaction, whether you’re exploring our FLORAL prints or finding the perfect HIGH WAIST fit, is our sunshine.

✨ Quick Policy Snapshot

  • Order Processing: 1-2 business days.
  • Shipping Methods: Choose between speedy Standard or our Free Shipping option.
  • Return Window: 15 days from the delivery date.
  • Condition: Unworn, unwashed, tags attached, in original packaging.
  • Refund Timing: 5-10 business days after we receive and inspect your return.

Shipping Information

We ship globally (excluding some remote areas and Asia as per our shipping policy) to bring a piece of our San Diego sunshine to you.

Order Processing & Delivery Timelines

Once your order is placed, our team gets to work!

  • Processing Time: All orders are carefully handpicked and packed within 1-2 business days (excluding weekends and holidays).
  • Shipping Options & Transit Times:
    • Standard Shipping: Shipped via DHL or FedEx.
      Cost: $12.95 USD | Delivery: 10-15 business days after shipment.
    • Free Shipping: Automatically applied to orders over $50 USD, shipped via EMS.
      Cost: FREE | Delivery: 15-25 business days after shipment.

Please note: Delivery times are estimates and may vary due to customs or carrier delays, especially for international orders.

Returns & Exchanges: Our Step-by-Step Promise

We understand that finding your perfect style and fit is key. If something isn’t quite right, we’re here to help you “Mix & Match with Ease,” even after your purchase.

The Simple 4-Step Process

  1. Initiate Your Request:
    Email us at [email protected] within 15 days of receiving your package. Use the subject line: “Return/Exchange Request – Order #[Your Order Number]” and include your order number, name, and item details (name, size, color, reason).
  2. Await Authorization:
    Our customer care team will review your request and, if it aligns with our policy, email you a Return Merchandise Authorization (RMA) number and instructions within 1-2 business days. Please do not send items back without this RMA.
  3. Package & Ship Securely:
    Place the item(s) in their original packaging with all tags attached. Include the original packing slip or order confirmation. Clearly write the RMA number on the outside of the package. We strongly recommend using a trackable shipping service.
  4. Send to Our Boutique:
    Mail your return to our sunny headquarters:
    Dippin Daisys Shop – Returns
    2055 Carson Street
    San Diego, CA 92111 USA

Return Shipping Costs: The customer is responsible for return shipping costs, unless the return is due to our error (e.g., wrong item sent). For international returns, you are also responsible for any customs duties or taxes on the returned package.

Refunds: Timing & Method

Once your return arrives at our boutique:

  • Inspection: Our quality team inspects the item(s) within 3-5 business days.
  • Processing & Issuance: Upon approval, we immediately initiate your refund to the original payment method used at checkout (Visa, MasterCard, JCB, or PayPal).
  • Timeline: Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider’s processing times.
  • Exchanges: For size or color exchanges, we will ship the new item as soon as the return is approved. Any price difference will be charged or refunded. Original shipping fees are non-refundable.

Important Exceptions & Non-Returnable Items

To maintain the highest hygiene and quality standards for all our Daisy community members, the following items cannot be returned or exchanged unless they arrive defective or incorrect:

  • Final Sale Items: Any item marked “Final Sale” at purchase.
  • Swimwear Bottoms: For hygienic reasons, all BOTTOMS (including CHEEKY and HIGH WAIST styles) are final sale if the hygiene liner has been removed or tampered with.
  • Personalized/Custom Items: Any BRIDAL sets or items altered per customer request.
  • Worn, Washed, or Damaged Items: Items not in original, unworn, unwashed condition with tags attached.

Received a defective or incorrect item? Contact us immediately at [email protected] with photos, and we’ll make it right, covering all related return costs.

Need Help? We’re Here for You.

Your confidence and trust mean everything to us. If you have any questions, our San Diego-based team is ready to assist.

Email: [email protected]
Address: Dippin Daisys Shop, 2055 Carson Street, San Diego, CA 92111 USA
Website: swimwear-store.com

Thank you for being part of the Dippin Daisys community. We’re dedicated to making every part of your experience—from browsing our PRINTS and BOWS to any post-purchase needs—feel secure, effortless, and empowering.